Standard Support Services Included With All Hosting Plans and Dedicated VM CLoud Servers

Our job is to do our utmost to keep your server up and runnning to the specifications in our SLA. We scan all servers for malware and exploits using Imunify We remove all server malware and exploits and will inform you if your site is infected. In general we support the server operating software, server email software, FTP and all other services directly related to the servers. See Our Standard Support Services

What We Generally Don't Support

Third party software such as Wordpress, Joomla or similar software that you installed yourself or through services like Softaculous and others. We will try and help if we can but please make such requests using our contact form between the hours of 9am to 5pm EST.

Optional Support Services

In the very near future we will be listed some optional support services for those with busy Wordpress or Multi-sites. Those with ultra-high availability sytems or replication and disaster recovery for critical mission sites.

Standard Support Services Included With All Hosting Plans and Dedicated VM CLoud Servers

Our job is to do our utmost to keep your server up and runnning to the specifications in our SLA. We scan all servers for malware and exploits using Imunify We remove all server malware and exploits and will inform you if your site is infected. In general we support the server operating software, server email software, FTP and all other services directly related to the servers. See Our Standard Support Services

What We Generally Don't Support

Third party software such as Wordpress, Joomla or similar software that you installed yourself or through services like Softaculous and others. We will try and help if we can but please make such requests using our contact form between the hours of 9am to 5pm EST.

Optional Support Services

In the very near future we will be listed some optional support services for those with busy Wordpress or Multi-sites. Those with ultra-high availability sytems or replication and disaster recovery for critical mission sites.

Access The Support Form Here To Submit Your Request    Before submitting the form, please have a look at the suggestions below. This will help our support team indentify

the issue quicker and solve it quicker as well. NOTE Clicking the support form link will open a new browser, close it down to return to this page.

Before contacting support please check this site to see if your site is down to all or just you.

We suggest you check both your server's IP address and your site. At times a site can be down while the server remains up. Report your findings through the support form as this will help
out techs isolate the issue much faster.

Access The Support Form

Before submitting the form, please have a look at the suggestions below. This will help our support team indentifythe issue quicker and solve it quicker as well. NOTE Clicking the support form link will open a new browser, close it down to return to this page.

Before contacting support please check this site to see if your site is down to all or just you.

We suggest you check both your server's IP address and your site. At times a site can be down while the server remains up. Report your findings through the support form as this will help
out techs isolate the issue much faster.

Before contacting support please check this site to see if your site is down to all or just you.

We suggest you check both your server's IP address and your site. At times a site can be down while the server remains up. Report your findings through the support form as this will help
out techs isolate the issue much faster.