Privacy Policy

Effective date: [January 2nd, 2026]

This Privacy Policy explains how Technomax (“Technomax”, “we”, “us”, “our”) collects, uses and protects your personal information when you visit our websites, purchase hosting or related services, or otherwise interact with us.

1. Who we are

Technomax is a web hosting and related services provider based in Canada.

Legal entity: [Your legal business name]
Address: [Street, City, Province/State, Country]
Email: Contact Us

2. Information we collect

a) Information you provide to us

• Contact details (name, email address, phone number, billing address).
• Account information (login credentials, support tickets, preferences).
• Payment-related information (billing details passed through payment processors such as PayPal; we do not store full credit card numbers on our servers).
• Website information (domain names, hosting configuration, technical contacts).

b) Information collected automatically

When you visit our websites or use our services, we may automatically collect:

• IP address and approximate location.
• Browser type, operating system and device information.
• Pages visited, time spent on pages, and referring URLs.
• Server and application logs related to the operation and security of our hosting platform.

c) Information from third parties

We may receive limited information from payment processors (e.g., payment status, transaction IDs) and domain registrars or resellers as needed to provide services.

3. How we use your information

We use your information to:

• Provide and manage hosting, domain, and related services.
• Process payments and manage subscriptions.
• Communicate with you about your account, invoices, support issues and service updates.
• Monitor, secure, maintain and improve our infrastructure and websites.
• Comply with legal and regulatory obligations (e.g., tax rules, fraud prevention, abuse handling).

4. Legal bases for processing (EEA/UK users)

If you are located in the European Economic Area or the United Kingdom, we process your personal data on the following legal bases:

• Contract: To provide hosting and related services you have requested.
• Legitimate interests: To secure our infrastructure, prevent abuse, and improve our services where our interests are not overridden by your rights.
• Legal obligation: To comply with tax, accounting and other regulatory requirements.
• Consent: For certain optional activities (such as non-essential cookies or marketing emails), where we ask for and rely on your consent.

5. How we share information

We do not sell your personal information.

We may share your information with:

• Infrastructure providers and data centres (for example, the data centre operators that host our servers).
• Payment processors (such as PayPal) to process your payments.
• Domain registrars and SSL providers when you request such services.
• Professional advisors (lawyers, accountants) where necessary.
• Law enforcement or regulators where required by law or to protect our rights or the safety of others.

6. International transfers

Our servers and service providers may be located in countries outside your own. Where required by law, we take steps to ensure that appropriate safeguards are in place to protect your personal information when it is transferred internationally.

7. Data retention

We retain personal information for as long as necessary to provide services to you, to meet legal and tax obligations, resolve disputes and enforce our agreements. When data is no longer needed, we will delete or anonymize it where reasonably possible.

8. Your rights

Depending on where you live, you may have rights such as:

• Access to the personal information we hold about you.
• Correction of inaccurate or incomplete information.
• Deletion of your information, subject to legal retention requirements.
• Restriction or objection to certain processing.
• Data portability.

To exercise these rights, please contact us at webmaster@technomax.com. We may need to verify your identity before responding.

9. Cookies and similar technologies

We use cookies and similar technologies on our website for essential functions, security, and to understand how visitors use our pages. For details, please see our Cookie Policy.

10. Children’s privacy

Our services are intended for business users and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

11. Security

We use reasonable technical and organizational measures to protect your personal information, including access controls, secure configuration of servers and regular updates. However, no system can be guaranteed 100% secure.

12. Contact and complaints

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us at webmaster@technomax.com.

If you are in Canada, you may also have the right to complain to the Office of the Privacy Commissioner of Canada. If you are in the EEA/UK, you may complain to your local data protection authority.

13. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. If the changes are significant, we may provide additional notice by email or via our website.